TAXI OPERATORS SIGN POSITIVE RIDER EXPERIENCE MANIFESTO

Present during the Hype's Manifesto Signing are their officials, Chief Technology Officer - Mr. John Codorniz, Chief Operations Officer - Ms. Jen Silan, Chief Executive Officer - Mr. Nicanor Escalante and Chairman - Retired Admiral Danilo Cortez, with the support of LTFB officials and Taxi Operators.

In the Philippines, taxi cabs have been the brunt of complaints and issues for the past so many years.

These range from driver decorum, passenger safety, all the way to how the vehicles perform.

Last September 20, 2018, Hype Transport Systems, Inc. an all Filipino company that has developed a

transport App for the Filipinos, as part of their ongoing campaign to upgrade the overall rider experience, especially to taxi cabs using the HYPE app, they have called on and approached the various taxi operators to come together and to commit via a signing of a manifesto to improve overall taxi passenger experience; supported by the Land Transportation Franchising and Regulatory Board (LTFRB).

“In as much as we in HYPE recognize the importance of further enhancing and developing the key

transportation service given by our gallant taxi operators and taxi drivers In easing the woes of our

passengers, we also recognize that there is a need to provide proactive solutions to the various issues

raised by the riding public,” said Mr. Nicanor Escalante, President of HYPE Transport Systems, Inc.

Escalante further said, “We took the liberty of meeting with the biggest taxi operator associations like

FILTOA, ATOC, and ATOM, and have encouraged them to sign a commitment, a manifesto that focuses

on the three biggest issues of concern; and have committed to partner with them in providing

solutions; and we are happy that the LTFRB has supported us in this endeavor.”

The issues that were pinpointed were: driver decorum, passenger safety, and vehicle quality. All three

were the identified critical factors to achieve an overall positive rider experience.

For driver decorum, HYPE has committed to opened its Hub located at Unit 337 3rd Floor, Shaw Center

Mall, Shaw Boulevard corner Nueve de Pebrero, as a venue for further driver re-training with the full

concurrence of the taxi operators. For passenger safety, aside from the landmark SOS button found in

the HYPE app that calls for help in cases of passenger (and driver) distress, the taxi operators

committed to be stricter in the screening of its drivers and to closely work with authorities. And lastly,

for vehicle quality, the taxi operators have committed to put emphasis on vehicle maintenance and

cleanliness, and these vehicles will be routinely checked by HYPE representatives. All the vehicles and

drivers who have passed the standards will be affixed with a HYPE sticker.

To learn more about HYPE Transport Systems, Inc. visit:

Website: www.hypetransport.com

Facebook page: https://www.facebook.com/HypePilipinas/

 Twitter & Instagram: @hypepilipinas

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